Shipping & Returns
Orders placed before 11:00 PM will be delivered the next day. We are dependent on an external party for deliveries. Delays can occur. We try to be as transparent as possible about this.
To ensure that our customers are completely satisfied with their purchases, we offer a 30-day money back guarantee on all unused products. Please note that we do not accept returns of used products. Because we offer free shipping, an administration fee of €7.95 will be charged when returning a product. Shipping costs for the return are at your own expense. The administration costs will be deducted from the amount to be refunded. Please ensure that the product is returned unused and in the original packaging to qualify for the money back guarantee. If you have any questions about our return policy, please feel free to contact our customer service. We are always ready to help!
We have imposed the following conditions on the right of withdrawal.
We only accept the products under the right of return if the packaging and the product are returned to us in original, complete, undamaged and unused conditions. All documentation, samples, packaging materials, etc. must be included in the return shipment.
Sportgoats is never liable for any damage, theft or loss of the product or packaging during return shipment. The costs of returning the products are for you. The risk and burden of proof for the correct and timely exercise of the right of withdrawal lies with you.